Your Canon printer may not be connected to your connection properly. So it’s worth checking the connection of your printer.
If you are using a USB cable to connect your printer:
Check if the cable is properly connected. If it isn’t, reconnect the cable and make sure they are properly seated into the ports on both your printer and your computer.
Connect your printer directly to your computer without using a hub.
Try connecting the cable to another USB port on your computer and see if this works for you.
You may also need to experiment with another cable and see if there is any problem with the cable you’re using.
If you are using a network printer:
Check your network connection as well as your network devices like your router and modem.
View the network connection status of your printer and see if your printer is properly connected to the network.
Reconnect or replace your network cable when necessary if your printer is using wired connection.
For wireless printer, try reconnecting your printer to your home or work network.
Method 2: Run the printer troubleshooter
The Windows built-in troubleshooter can check your Canon printer and fix its issues. To run the printer troubleshooter:
1) Press the Windows logo key, then type “troubleshoot“. Click Troubleshoot or Troubleshooting in the results.
2) Open the troubleshooter:
a) If you’re using Windows 10, click Printer and then Run the troubleshooter.
b) If you’re on Windows 7, click Use a printer.
3) Follow the on-screen instructions to complete the troubleshooting.
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If using a cable connection, is it securely connected?
When using a USB connection, make sure your USB port is operable – try another USB port if available
If wireless, is the router or access point working properly?
When You First Install a New Canon Printer
There could be multiple reasons for this:
Connectivity – with many printers utilizing wireless technology today, this could be a setup issue with the network router, access points, or the printer configuration itself.
To attempt resolutions for wireless connections, you can take the following steps on the printer (first obtain the router or access point password, if applicable):
Push the Setup button, choose Wireless LAN Setup, and select OK
Select Easy Setup, and confirm with OK
Choose Access Point and enter the password when prompted, then OK
Load the Canon setup media in your PC and run the program to install the Canon software on your system, using the Easy Install The install process should now locate your printer on the network. Then complete the installation by clicking Next.
Method 1: Do some basic troubleshooting
Your Canon printer may not be connected to your connection properly. So it’s worth checking the connection of your printer.
If you are using a USB cable to connect your printer:
Check if the cable is properly connected. If it isn’t, reconnect the cable and make sure they are properly seated into the ports on both your printer and your computer.
Connect your printer directly to your computer without using a hub.
Try connecting the cable to another USB port on your computer and see if this works for you.
You may also need to experiment with another cable and see if there is any problem with the cable you’re using.
If you are using a network printer:
Check your network connection as well as your network devices like your router and modem.
View the network connection status of your printer and see if your printer is properly connected to the network.
Reconnect or replace your network cable when necessary if your printer is using wired connection.
For wireless printer, try reconnecting your printer to your home or work network.
Method 2: Run the printer troubleshooter
The Windows built-in troubleshooter can check your Canon printer and fix its issues. To run the printer troubleshooter:
1) Press the Windows logo key, then type “troubleshoot“. Click Troubleshoot or Troubleshooting in the results.
2) Open the troubleshooter:
a) If you’re using Windows 10, click Printer and then Run the troubleshooter.
b) If you’re on Windows 7, click Use a printer.
3) Follow the on-screen instructions to complete the troubleshooting.
I hope both these methods will be helpful!
Mark Wilson
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When Your Canon Printer is Not Responding
Always check the obvious first:
Is the printer turned on and in a ready status?
If using a cable connection, is it securely connected?
When using a USB connection, make sure your USB port is operable – try another USB port if available
If wireless, is the router or access point working properly?
When You First Install a New Canon Printer
There could be multiple reasons for this:
Connectivity – with many printers utilizing wireless technology today, this could be a setup issue with the network router, access points, or the printer configuration itself.
To attempt resolutions for wireless connections, you can take the following steps on the printer (first obtain the router or access point password, if applicable):
Push the Setup button, choose Wireless LAN Setup, and select OK
Select Easy Setup, and confirm with OK
Choose Access Point and enter the password when prompted, then OK
Load the Canon setup media in your PC and run the program to install the Canon software on your system, using the Easy Install The install process should now locate your printer on the network. Then complete the installation by clicking Next.
Regards,
willjoe