If you requested the printer status details from SNMP and not WMI protocol then you are no stranger to .
This can typically happen as the communication from SNMP is not always accurate. Therefore, it can display the wrong printer status and turn online into offline mode.
If you have connected the Ricoh printer to a network that is not the same as your system then you are bound to face this error.
The feature of ‘Use Printer Offline’ can be switched ‘ON’ for your printer with or without you knowing about it. If this is the case then it can result in showing your Ricoh printer’s status as offline.